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Billing Operations Manager
Be the first and last impression to our patients, within our successful practice. Greet patients with quality customer service. The successful employee will schedule appointments, collect patient financial responsibilities, daily billing processes, communicate professionally with patients in person or inbound/outbound calls.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This position has no direct supervisory responsibilities.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk on a telephone, email and communicate verbally (face to face) with patients who may be hard of hearing or require assistance of some type to fully understand. The employee will also be required to engage in interactive communication with coworkers, typically hearing and reading / responding to their emails.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, bend and reach open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position. Occasional overtime may be required as job duties demand.
Approximately 20% or as needed for training and coverage.
Required Education and Experience
EEO Statement: MAR is a proud Equal Opportunity Employer.